Shipping policy

Welcome babe. Here’s everything you need to know about how your new sunnies make their way to you.

✨ Dispatch Times

Standard sunglasses are usually processed and dispatched within 3–5 business days.

Custom lens and prescription orders take a little longer, so please allow around 7–10 business days before dispatch.

Depending on product availability and your delivery location, your order may be dispatched from Australia or one of our trusted international fulfilment partners.

Once your order ships, you’ll receive a confirmation email with your tracking link.

During peak periods, including sales, holidays and new releases, dispatch may take a little longer.

🇦🇺 Shipping Within Australia

Standard Shipping

$9.99 AUD
Estimated delivery after dispatch: 5–12 business days

Free Shipping

Available when you purchase 2 or more pairs or spend over $120 AUD.

Delivery times may vary depending on your location and where your order is dispatched from. Regional and remote areas may take a little longer.

PO Boxes and Parcel Lockers may not be available for every order. We’ll contact you if an alternative delivery address is required.

🌍 International Shipping

We ship to the United States, the United Kingdom, the European Union, Canada, New Zealand and Singapore.

Depending on product availability and your delivery location, your order may be dispatched from Australia or one of our trusted international fulfilment partners.

Estimated Delivery After Dispatch

United States: 7–15 business days
United Kingdom: 7–15 business days
European Union: 8–18 business days
Canada: 8–18 business days
New Zealand: 6–14 business days
Singapore: 6–14 business days

Shipping Rates

United States: US$7.99
United Kingdom: £4.99
European Union: €9.95
Canada: C$9.99
New Zealand: NZ$9.99
Singapore: S$9.99

Free shipping is available when you purchase 2 or more pairs or meet the qualifying order value shown at checkout.

Delivery times are estimates and may vary due to customs processing, local postal delays, regional addresses and other circumstances outside our control.

📦 Tracking Your Order

A tracking link will be emailed to you once your order has been dispatched.

If your order is sent in more than one parcel, you may receive a separate tracking link for each shipment. Parcels may arrive at different times.

If you can’t find your tracking email, check your spam folder or submit a request through our Contact page and include your order number.

🛃 Customs, Duties & Taxes

International orders may be subject to import taxes, customs fees or duties depending on the destination country’s rules.

Unless these charges were collected at checkout, they are the customer’s responsibility and are not included in the order total.

🚫 Incorrect Address or Delivery Issues

Please double-check your shipping address before placing your order.

Contact us as soon as possible if you notice an error. We’ll do our best to update the address, but changes cannot be guaranteed once an order has entered processing or been dispatched.

If a parcel is returned due to an incorrect address, refusal or failed delivery, we’ll contact you to arrange redelivery. Additional postage charges may apply.

📮 Lost or Delayed Parcels

Delivery estimates begin after dispatch and are not guaranteed. Delays can sometimes occur due to customs, carrier networks, weather or local postal services.

If your tracking has not updated or your parcel appears significantly delayed, submit a request through our Contact page and include your order number so we can investigate with the carrier.